Based on these definitions and explanations, we can state that the aim of a consumer protection lawyer is to protect the economic interests of the persons buying goods and services, to compensate the damages occur due to consumption process and to eliminate the grievances.

After burst of the highly contagious viral illness Covid-19 into our lives, e-commerce has rapidly gained in volume and has affected almost every aspect of our lives. Because of the inability to use persuasion methods provided by face-to-face sales opportunities, absence of the element of physically examining the goods in virtual customer purchases, the distrust occur against unknown seller profiles on the websites of service providers and many other criteria, disputes arising from the distance sales contracts and defective goods are increasing day by day.
It is observed that consumers trying to adapt to rapidly changing and developing social and economic conditions, tend to use loans in order to meet their needs that they cannot meet naturally with their current resources and to raise their life standards. As a result of the prominence of consumer loans in the credit-consumption relationship, many disputes arise due to loan restructuring fees, transaction fees and fees charged under the name of expense. However, it is important to mention that, according to Article 31 of the new LCP, banks are prevented from requiring additional fees and expenses from consumers.

MESCI Law Firm, with her team of dedicated lawyers specialized in the field of consumer protection law, draws up a unique pathway for her clients regarding all kinds of disputes arising from consumer transactions, provides detailed legal consultation and effective legal services both to consumers and to sellers at every stage of the consumer transaction within the scope of the LCP. Our consumer protection lawyers in Turkey registered before the Istanbul Bar Association have been representing consumers from all over the World before both Consumer Arbitration Committees and Consumer Courts for many years.

In Turkey, the Ministry authorized Consumer Arbitration Committees and Consumer Courts to ensure protection of consumer rights. The important point needs to be emphasized is that the authority that will resolve the dispute arising from the consumer transaction is determined in accordance to the amount claimed by the consumer. For the year 2022, it is possible for a consumer to apply to the Consumer Courts if the claimed amount is exceeding the amount of 15,430 TL.